Privacy Policy

Last updated: June 26, 2026

This Privacy Policy describes how Echo Collective LLC, doing business as OpsJuice ("OpsJuice," "we," "us," or "our"), collects, uses, and handles information when you visit our website or interact with our services.

Who We Are

Echo Collective LLC dba OpsJuice
8 East 96th Street, New York, NY 10128, United States
Email: [email protected]

Information We Collect

We collect information you provide directly to us, including:

• Your name and email address when you submit an assessment request, contact form, or opt-in to receive communications from us
• Business information you share during the assessment process (industry, team size, operational challenges)
• Email communications between you and OpsJuice

We do not use tracking pixels, behavioral ad networks, or third-party analytics that sell your data.

How We Use Your Information

We use the information we collect to:

• Deliver and follow up on your AI readiness assessment
• Send you the assessment report and related materials you requested
• Respond to your inquiries and provide customer support
• Send you commercial emails about our services (see CAN-SPAM section below)

Transactional Email

We send email via Resend, a transactional email service. Your email address is shared with Resend solely to deliver messages on our behalf. Resend does not use your information for its own marketing purposes.

We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to any third party. Full stop.

CAN-SPAM Compliance

All commercial email messages we send comply with the CAN-SPAM Act. Specifically:

• Every commercial email identifies OpsJuice as the sender
• Every commercial email includes our physical mailing address: 8 East 96th Street, New York, NY 10128
• Every commercial email includes a clear and conspicuous opt-out mechanism
• Opt-out requests are honored within 10 business days
• Subject lines are not deceptive

How to Unsubscribe

To stop receiving commercial emails from OpsJuice, you may:

• Reply to any email with the word "unsubscribe" in the subject or body
• Email us directly at [email protected] and ask to be removed

We will process your request within 10 business days. Note that transactional emails (such as a report you specifically requested) are not commercial emails and are not subject to unsubscribe requests.

Data Retention

We retain your contact information for as long as is necessary to fulfill the purposes described in this policy, or as required by applicable law. If you ask us to delete your information, we will do so within a reasonable time, subject to any legal retention obligations.

Security

We use industry-standard practices to protect your information. No method of transmission over the internet is 100% secure, but we take reasonable precautions to protect data in transit and at rest.

Children's Privacy

Our services are intended for business owners and professionals. We do not knowingly collect personal information from anyone under 18 years of age.

Changes to This Policy

We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our services after a change constitutes acceptance of the updated policy.

Contact Us

Questions about this Privacy Policy? Email us at [email protected] or write to us at 8 East 96th Street, New York, NY 10128.